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Term & Condition

Welcome to website Terms and Conditions. Please carefully read this page before placing your order. If you have any queries relating on these Terms and Conditions please email us at [email protected] Once your order has been confirmed,we will not be able to make any changes. We may change these Terms and Conditions as times goes without notice to you. So please always check this page regularly for an update information.


Click “Add to Cart” on items that you like, continue shopping until you are ready to complete your purchase. Then, click “Check out”, located at the top right section of the screen. After you have made any changes and updated the quantities as desired, you will need to fill in your e-mail, billing and shipping address. We will confirm your order and send Bank Account Number within 24 hrs via email. Please checking your orders carefully before placing them. Once your order has been confirmed, we are unable to modify or cancel. Note:Your item/s will be hold for 2 days after you receive confirmation email.If any requests,please contact us at [email protected] Otherwise item/s will be back to our stock without notice to you. Inform us about your payment,please click “Payment Confirmation” or [email protected] with this following details Order Number, Bank Name, Amount ,Date and Time, Name and postal address. We aim to dispatch all order within 4 - 7 business days for international orders after receive your confirmation payment. Note: For Large order please call for quotation. Please contact directly to our Head office in Thailand.


113/1 Moo 3, T.Noung Pa Krung, Muang Chiang Mai District, Chiang Mai, 50000,


Email: [email protected]

Tel: +66(0)8 1 672 4891, +66(0)5 2 002 245

Fax: +66(0)5 3 116 556


You may pay for your Wooden games and Puzzles by credit or debit card. We accept most payment cards, like, Visa, Master Card and American Express. Paypal, Payment must be made in the currency as indicated on your Order before you submit it. If you pay by credit or debit card, you must supply your card details when you place your Order. Your credit or debit card will be debited for the total value of your Order at the time your Order is received by us. We will not accept your Order, neither will we supply the Goods to you until your credit or debit card issuer has authorised the use of your card for payment of the Goods ordered. If we do not receive such authorisation we will notify you. We reserve the right to verify the identity of the credit or debit card holder by requesting appropriate documentation. We take all reasonable care to make our Website secure and to prevent frauds. All credit and debit card transactions on this Website are processed by “GLOBAL COLLECT INTERNATIONAL PAYMENT SERVICES”, a secure online gateway that will be responsible for holding and automated handling in a secure environment of the information relating to your payment details. Please note that we may, at any time and at our sole discretion, restrict shipping to certain countries we believe to be at high fraud risk. If you are paying by PayPal you will be asked to log in to your account with your email address and password to confirm the payment. If you do not have a PayPal account you can still pay with PayPal up to a maximum of 10 times and will be asked to enter personal data and credit card details. Your Goods will be supplied after your payment is cleared. If we do not receive payment in cleared funds within 30 days after the date of your Order then your Order will be cancelled. We will send the Goods to you at the delivery address indicated on your Order Confirmation. We may, however, only send documents by e-mail to the e-mail address which you provided at the time of making the Order.


The prices of the Goods are indicated on our Website and will be confirmed in the Order Confirmation we will send to you via e-mail. All prices are in US Dollar and inclusive of VAT. We reserve the right to modify the price of our Goods on our Website at any time and without prior notice. Changes to the price of Goods will not affect your Order once we have accepted the Order and sent to you an Order Confirmation. If we find an error in the price of Goods you have ordered, we will inform you as soon as possible by e-mail or telephone and we will offer you the option of reconfirming your Order at the correct price or cancelling your Order. If you cancel the Order, we will refund or re-credit you for any sum that has been paid by you.

Delivery Fee

For international shipping will be actual delivery charge upon Thailand post rate provides international carrier services from UPS, TNT, DHL, FedEx, etc. THB 100(EMS) for any purchase to be shipped within Thailand.


To place an Order you must be 18 years of age or over. To place Register with you must be Login or Create an Account Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network. Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately. We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.

Exchange Policy

We hope you love your Please let us know if you are disappointed, and we will happily exchange your item. Return postage costs will be at your expense,unless the item/s received are faulty or not as ordered.In this case,postage will be incurred by Sweetwoodtoy. The Return postage is your cost upon your logistics way, Please transfer to our bank account and inform us [email protected] To obtain an Exchange you must meet the following conditions • Customers must inform Sweetwoodtoy within 2 days after receive item/s by checking status at [email protected] Please return item/s back within 2 days. • Item/s must be unworn and unwashed in original condition • Exchange Item/s must be -Same with original item :Changing size only Note : We are unable to change if the item/s is out of stock. If there is a problem with your order and any queries please email us at [email protected]

© Copyright 2013 Sweetwoodtoy All Rights Reserved. All trademarks and contents are the properties of Siam A.K.E. wood Company Limited.

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